Privacy Policy

Effective Date: January 17, 2025

Walsh Crawlspace & Structural Repair LLC ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and store your information submitted through our website and your rights regarding that information. By submitting your information via our website forms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you fill out forms on our website:

• Name
• Email address
• Phone number
• Mailing address
• Additional details provided in your inquiry or submission

2. How We Use Your Information

Note: The information you provide will be used by Walsh Crawlspace & Structural Repair LLC solely for the following purposes:

• Customer Outreach: To contact you via the communication methods you have provided, including email, phone, or mail, regarding your inquiry, promotional offers, or other relevant updates.
• Team Training: To improve our customer service by using anonymized or internal reviews of communications for training purposes.
• Internal Database: To store your information securely within our internal database for future reference and marketing purposes.
• Marketing Communications: To send promotional offers, service updates, and other marketing materials related to our services.

Note: Your information will never be sold, rented, or shared with third parties outside of Walsh Crawlspace & Structural Repair LLC.

3. Consent for Communication

By submitting your information through our website, you expressly consent to be contacted by Walsh Crawlspace & Structural Repair LLC using any of the methods of communication you provided, including:

• Email
• Phone (including calls and text messages)
• Mail

You acknowledge that this consent applies to marketing communications, promotional offers, and service-related updates.

4. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

• Secure storage of data on encrypted internal databases.
• Limiting access to your information to authorized personnel only.

5. Your Rights

As a customer, you have the right to:

• Access Your Information: Request a copy of the personal data we have stored.
• Withdraw Consent: Opt-out of receiving marketing communications at any time via the unsubscribe link provided in emails or by contacting us directly at [email protected].
• Request Deletion: Request that your personal information be removed from our internal database unless required for legal or contractual purposes.

6. Retention of Information

We will retain your personal information indefinitely unless you request its removal.

7. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance user experience and improve website performance. By using our website, you agree to the possible use of these technologies. For more details on cookies, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website with the effective date indicated.

9. Contact Us

By submitting your information through our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.